Thursday, August 1, 2019

Australian IPND

The Australian Communications and Media Authority (ACMA) is an Australian government athority.

Integrated Public Number Database (IPND) is an industry-wide database containing all listed and unlisted public telephone numbers. It is managed by Telstra.

Carriage service providers (CSPs) that supply a carriage service to an end-user of a public number must provide the public number and the associated customer data to the IPND Manager.

Where a customer’s IPND record is inaccurate, the CSP must correct the data. This is subject to CSPs checking that the requested changes comply with their regulatory obligations - for example, the CSP should cross-check a customer request to change the spelling of a name against a form of identification.

The ACMA is responsible for monitoring and enforcing CSP compliance with the obligations to provide accurate and timely customer information to the IPND. A key aim of the IPND compliance program is to improve the quality of data in the IPND. This is important because the harms that can result from inaccurate data in the IPND can be serious.

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